A bank, internet provider, gym - you name it - doesn’t accept your IBAN and insists you need a ‘local bank account’?
While that may seem legit, it’s illegal. It’s called IBAN discrimination, and it’s against the law.
We’re here to put an end to this.
IBAN discrimination is when a bank or company doesn’t accept your IBAN because it’s not from the same country in which the bank or company is based.
For example, French IBANs look like this: FRXX XXXX XXXX, and instead, a German bank or company may insist you need a German IBAN which looks like this: DEXX XXXX XXXX, etc.
Let’s say you want to pay for your gym membership in Spain using your German IBAN: your Spanish gym would be guilty of IBAN discrimination if they didn’t accept your non-Spanish account number.
Your account number, regardless of which EU country it’s from, should be accepted anywhere in the European Union.
All cases of IBAN discrimination submitted through this form will be anonymised. All personally identifiable information will be removed. Read more here.
Please email [email protected] and we'll process your request.